Acceptance of terms
These Terms of Service ("Terms") govern your use of codeholix.com and any services provided by Codeholix Technologies ("Codeholix", "we", "us"). By using the site or engaging us, you agree to these Terms. If you are entering into them on behalf of a company, you confirm you have authority to bind it.
Where a project has its own written proposal, statement of work or contract, that document applies first. These Terms fill any gaps.
Our services
We provide web development, mobile apps, UI/UX design, e-commerce, custom software, API integration, database systems, cloud and hosting setup, and AI solutions. The exact deliverables, timeline and cost for each project are set out in a written proposal or agreement confirmed by both parties.
Enquiries and estimates sent through the website are not a binding offer. A project starts only once you accept our proposal and any agreed deposit is received.
Your responsibilities
- Give us accurate information, content, assets and access in good time.
- Give timely feedback and approvals. Delays on your side may move delivery dates.
- Make sure you have the right to use any content, logos, images, data or third-party materials you give us.
- Keep your accounts, credentials and hosting details secure.
Fees and payments
Unless the proposal says otherwise, projects typically start with a deposit, with the balance split across agreed milestones or paid on delivery. Invoices are due by the date stated on them. Work may be paused if payments are overdue.
- Deposits are non-refundable once work has begun, to the extent of work already done.
- Third-party costs such as domains, hosting, paid APIs, app store fees and licences are billed to you separately unless the proposal includes them.
- Bank charges, currency conversion and applicable taxes are your responsibility unless agreed otherwise.
Scope, changes and revisions
The proposal defines the scope. Requests outside it are treated as change requests and may affect price and timeline, which we will confirm with you before starting. Any number of included revision rounds will be stated in the proposal.
Intellectual property
Once you have paid in full, you own the custom code, designs and content we create specifically for you under the project, except for the items below.
- Third-party and open-source components remain under their own licences.
- Our pre-existing tools, frameworks and know-how stay with us. We grant you a non-exclusive licence to use them as part of your deliverables.
- Your materials remain yours. You grant us the right to use them only to deliver the project.
Unless you ask us not to, we may mention that we worked with you and show non-confidential parts of the finished work in our portfolio.
Confidentiality
Each party will keep the other's non-public business and technical information confidential and use it only for the project. We are happy to sign a separate NDA before you share sensitive details. This obligation does not apply to information that is public, already known, independently developed, or that must be disclosed by law.
Warranties and disclaimers
We carry out our work with reasonable skill and care. Unless the proposal states a support or warranty period, we fix defects in delivered work that are reported to us within 30 days of delivery, at no extra charge.
Apart from that, the website and services are provided "as is" and "as available". We do not guarantee that software will be error-free or uninterrupted, or that it will achieve specific business results such as revenue, rankings or user numbers. AI-powered features can produce inaccurate output and should be reviewed by people before being relied on.
Limitation of liability
To the maximum extent permitted by law, Codeholix is not liable for indirect, incidental, special or consequential losses, including lost profits, lost data or loss of business, arising from the services or the site. Our total liability for any claim relating to a project is limited to the fees you paid us for that project. Nothing in these Terms excludes liability that cannot be excluded by law.
Termination
Either party may end a project with written notice if the other materially breaches these Terms or the proposal and does not fix it within 14 days of notice. If you cancel, you pay for work completed and costs incurred up to the cancellation date. On payment, we hand over the completed work to that point.
Acceptable use of the website
Do not misuse the site: no attempts to gain unauthorised access, disrupt it, scrape it at scale, send spam or malicious code through forms, or use it for anything unlawful.
Governing law and disputes
These Terms are governed by the laws of Pakistan. We will first try to resolve any dispute in good faith through discussion. If that fails, the courts of Islamabad, Pakistan have jurisdiction, unless a written agreement between us says otherwise.
Changes to these Terms
We may update these Terms from time to time. The "Last updated" date shows the current version. Changes do not affect work already covered by a signed proposal or agreement.
Contact us
Questions about these Terms? Email codeholixtechnologies@outlook.com or write to Codeholix Technologies, Islamabad, Pakistan. See also our Privacy Policy.